Synapse
MEDIA
Series B Fintech·2025·Performance

43% CAC reduction in 90 days

CAC: $620 → $354 · 43% reduction
43%
CAC Reduction
2.7×
ROAS Improvement
$620→$354
CAC Journey
90 days
Time to result

Services

  • Attribution Architecture
  • ML Bid Management
  • Paid Search Optimisation
  • Data Pipeline Setup

Timeline

90 days

The brief was clear: reduce acquisition cost without killing volume. A full audit of the attribution setup revealed the problem — last-click on search was crediting none of the top-of-funnel content work.

The model was rebuilt using a data-driven approach, pulling 18 months of historical conversion data. The picture that emerged was stark: organic content and retargeting email were doing 40% of the heavy lifting with 0% of the credit.

With the model corrected, budget shifted away from branded search (where the client had been bidding against themselves) toward high-intent mid-funnel programmatic and content retargeting. ML bid management handled the micro-adjustments at auction time.

Results came fast. Within the first 30 days, CAC dropped 18%. By day 90 it had reached 43% — and crucially, lead quality improved alongside volume.

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